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Prelude Ambassador

Organization
The Shed
Working Time
Part Time
Remuneration
Paid

About The Shed

Opening in spring 2019, The Shed will be the first multi-arts center designed to commission, produce, and present all types of performing arts, visual arts, and popular culture. Driven by experimentation, innovation, risk-taking, and collaboration, The Shed will bring together leading artists working in every art form with leading minds in the humanities and sciences. The program will be international, created with co-commissioning partners around the globe, and local, with early-career artists from New York in residence in The Shed’s free creative lab. Located on the west side of Manhattan where the High Line meets Hudson Yards, the unique and flexible building, designed by Diller Scofidio + Renfro in collaboration with Rockwell Group, can physically transform to support artists’ visions and the work they create. From hip hop to classical music, visual art to literature, film to theater and dance—with collaborations across these disciplines and beyond—The Shed will welcome the broadest range of art forms and audiences, all under one roof.

About the Position

This is an exciting, temporary, part-time opportunity to serve as an audience ambassador for A Prelude to The Shed , a multi-arts event introducing The Shed before it opens in spring 2019. Prelude will run festival-style in a temporary outdoor space at 30th Street and 10th Avenue for two weeks in early May 2018 (applicants must be available April 26-May 13). All events are free and open to the public. The ideal Prelude Ambassador has a passion for working with collaborating artists, an appreciation for arts and culture, and wants to share that enthusiasm with audiences being introduced to The Shed for the first time. Prelude Ambassadors will be cross-trained in a variety of roles, including: managing the guest list, promoting memberships, organizing the standby line, staffing the entry point to the stage, and ushering audiences inside the performance space. Prelude Ambassadors will help move rolling furniture in between performances at the direction of the Producer. An emphasis will be placed on informing audience members about The Shed and its mission, and capturing audience members’ contact information. Prelude Ambassadors will be fully trained, get a sneak peek at The Shed before it opens to the public, and have the opportunity to assist in exciting performances by world-renowned artists.

Key responsibilities:

Represent The Shed and answer questions about Prelude schedule and programming, and future programs
Convey excitement and anticipation for the opening of The Shed in 2019
Quickly absorb information about The Shed’s programming, building, and organization in order to answer questions knowledgeably
Act as the first point of contact with audiences and spark the interest of new Shed fans
Manage the guest list in a Box Office setting. Organize the standby line and oversee entry/access to the event site.
Proactively and empathetically engage with audience members
Manage audiences inside performance spaces that have a strict capacities
Help move furniture on wheels during the performances at the direction of the Producers
Promote and process memberships
Assist with preparing and distributing daily programs
Be prepared to work outside, rain or shine
Have or be able to obtain Fire Guard certification (application fees covered by The Shed) and act as a Fire Guard in the event of an emergency

Qualifications and Qualities

Experience in customer-facing roles and crowd management required
Ticketing and front of house/ushering experience a plus
Friendly, welcoming, and warm demeanor
Willingness to take ownership of audience questions and creatively solve problems
Excited to be an ambassador for a new multi-arts organization
Interest in the performing and visual arts, popular culture, and working with collaborating artists
Ability to work outdoors, stand for the duration of the shift, lift 50 lbs. and push furniture on wheels
Fire Guard certification is required for each team member and must be obtained prior to the festival (application fees covered by The Shed)
Available to work a variable schedule between the operational hours of 8:30 AM – 10 PM, including weekends April 26–May 13. Available for orientation on April 17.

Technical Skills

Ticketing, Box Office, or POS experience a plus
Ability to manage a digital guest list and collect email addresses in a database

Compensation

This temporary position runs April 26–May 13, with a day of training and orientation on April 17. Shifts will cover operational hours between 8:30 AM and 10 PM, seven days a week. The hourly rate is $18.

Application Process

Interested candidates should submit a resume and cover letter in a PDF document saved as candidate’s first and last name. All submissions should be emailed with “Prelude Ambassador” in the subject line. Only resumes and cover letters submitted in this format will be reviewed. No phone calls, please.

The Shed is an Equal Opportunity Employer and committed to the goal of building a culturally diverse staff and strongly encourages applications from minority candidates.

Job Type: Part-time

Salary: $18.00 /hour