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Visitor Services Associate

Organization
Japan Society
Working Time
Part Time
Remuneration
Paid

Description

The Visitor Services Associate maintains the Japan Society’s visitor service’s desk as an ambassador interacting with the general public. This includes greeting and welcoming visitors, answering questions, providing information about exhibits and programs, selling tickets, memberships, and catalogs.

Responsibilities:

  •  Process ticket orders and gallery admissions;
  • Sell memberships and catalogs;
  • Welcome and assist visitors, trustees, donors, and vendors on the phone and in person;
  • Provide administrative support for related activities and projects.

Hours: The position is part-time, approximately 15 to 20 hours per week. In addition to regularly scheduled weekly hours, the incumbent must be available to cover extra shifts on nights and weekends when necessary.

Requirements:

  • Customer service experience;
  • Very good communication skills;
  • Excellent interpersonal skills and comfort interacting with the public;
  • Ability to multi-task and to handle multiple phone lines;
  • Computer proficiency;
  • General office experience;
  • Must be dependable and punctual;
  • Must be comfortable working in various work environments including outdoors;
  • Knowledge of Japanese culture and/or language is a plus.

Japan Society, celebrating its 110th anniversary in 2017, is an internationally-recognized, multidisciplinary hub for global leaders, artists, scholars, educators, and English and Japanese-speaking audiences seeking access to information on Japan, opportunities to experience Japanese art and culture, and to foster dialogue on issues important to the U.S., Japan and East Asia. Japan Society sponsors more than 100 events annually through its art gallery, performing arts program, film festival, speakers’ series, business and policy presentations, and Japanese language school. Japan Society is a nonprofit, nonpolitical organization located in a landmark building near the United Nations. Japan Society is an Equal Opportunity Employer. We welcome a diverse workforce.

To Apply: 

Email your resume and cover letter to jobs@japansociety.org.