When do tickets go on sale?
In response to very high demand, this year’s On Sale at the TIC access is offered to students, faculty, and staff selected through random drawings. Entry and purchase times take place in September and December.

Who can enter for a chance to buy tickets?
Columbia/Barnard students, faculty, and staff with a valid CUID/BCID are eligible to enter for an opportunity to purchase tickets.

How many tickets can I buy if I am selected for an opportunity to purchase?
If selected, you may purchase a maximum of 2 tickets per event per CUID/BCID.

Will the ticketing website be slower than usual?
On Sale at the TIC is a very popular, high demand program. This random drawing will limit the number of patrons simultaneously accessing the third-party ticketing software. In an effort to further minimize delays, please use only one device to purchase and do not refresh pages repeatedly.

How do I confirm that my purchase went through?
Once your transaction is complete, you will receive a receipt to the email address that you provided during checkout. If you do not see a receipt, please email ticketinfo@columbia.edu with your full name and the name of the event(s) that you purchased. We will confirm if the purchase went through and verify that we have the correct email address on file for you.

How do I get my tickets after I buy them?
Tickets are available for in-person pickup at the TIC Box Office (Lerner Hall) with a valid CUID/BCID and will be available 1–2 weeks before each performance. You’ll receive an email when tickets are ready for pickup.

Didn’t receive a pickup notification?
Email ticketinfo@columbia.edu to confirm your email address on file.

If I buy a pair of tickets, will my tickets be seated together?
We always do our best to seat orders together, but it is not guaranteed.

What is the refund/exchange policy?
All sales are final. No exchanges or refunds are permitted.